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FAQS


If you have any other questions or thoughts, let us know by emailing gTEAM@glossier.com.

    What skin types are Glossier products suitable for?

    Our products are appropriate for all skin types: they’re dermatologist tested, hypoallergenic, non-irritating, paraben free, and alcohol free.

      Will product melt/dry/freeze/expire/etc?

      If the product is subjected to excessive heat or cold for short periods of time, it will not impact the product’s efficacy, though it may result in a thicker or thinner texture.
      While the products don’t have a formal expiration date, it is generally recommended that they be used within 3 years of manufacture or 6 months after opening for best product quality...but we think you’ll love them so much that this won’t even be an issue.

        I love samples! Can I have some?

        Unfortunately, we do not offer product samples at this time.

          Do you test on animals?

          Great question–no, we don’t! Our office mascot, a Shiba Inu named Chino, hangs out in the Gloffice all the time and we wouldn’t dream of testing on him or any of his friends.

            Can I sell the products on my own site?

            Unfortunately, your purchase of Glossier products is only for your personal use. By purchasing Glossier products, you agree not to resell or distribute such products for any commercial purposes. We may reject or cancel an order if we have reason to believe that your order is not for your personal use.